Privacy Policy

What personal information we collect

Depending on how you interact with us, we may collect:

• Your name, phone number and email address
• Your business name and industry
• Details you give us when booking a meeting or sending an enquiry through the website
• Financial and business information you share with us once you're a client, including information we access through accounting software such as Xero
• Anything else you choose to tell us during a call, meeting or email

We only ever collect what we genuinely need to respond to you properly or deliver our services well.

How we collect your information

• Directly from you — when you call, email, or speak with us, or complete a form on our website
• Through accounting and business software, such as Xero, where required to provide our services
• Automatically, through website analytics that record general browsing behaviour rather than identifying you personally

How we use your information

We use your information to:

• Respond to your enquiry and arrange a meeting or call
• Deliver our Virtual CFO, accounting and bookkeeping services
• Prepare reports, reviews and recommendations for your business
• Keep you updated on your engagement with us
• Improve our website and the way we work
• Meet our legal and regulatory obligations, including those relating to tax and financial reporting

We don't use your information for anything beyond what's needed to do our job properly and keep you in the loop.

Disclosure of your information

We don't sell your information. Full stop. We may share it with:

• Software providers we use to deliver our services, such as Xero, Tradify, ServiceM8 or SimPro
• Our own professional advisors, such as an accountant or legal counsel, where needed
• Government bodies, such as the Australian Taxation Office, where we're required to by law
• Any other party you've specifically asked us to liaise with on your behalf

Anyone we share your information with is expected to protect it with the same care we do.

Where your information is stored

Since we run Allure Advisory remotely, the software we use may store data on servers located outside Australia. Where this happens, we take reasonable steps to ensure your information remains protected to the same standard, wherever it's held.

Cookies and website data

Like most websites, ours may use cookies and analytics tools to understand how visitors use the site — such as which pages get the most attention and how long people stay. This information does not personally identify you. You can limit or disable cookies at any time by changing your browser's settings, though doing so may make some of the website's features less functional.

Keeping your information secure

We take appropriate measures to guard against misuse, interference, loss, and unauthorised access, modification or disclosure of the personal information we hold. Since no online system is entirely risk-free, if you think your data has been compromised, please let us know right away.

Accessing or correcting your information

You can ask what personal information we hold about you and request that any out-of-date or incorrect information be updated. Use the contact details below to get in touch, and we'll handle it as quickly as we can.

If you have a concern

If you have any concerns about the way we've handled your personal information, please get in touch with us first so we can look into and address them. If you contact us directly, we'll work it out with you.

If you feel the problem hasn't been resolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Updates to this policy

As our business or legal responsibilities change, we may occasionally amend this policy. Any changes will be published here, along with the date they take effect.

Get in touch

If you have any questions about this policy or how we handle your information, contact us at:

• luke@allureadvisory.com.au
• 0423 748 951